Legal

Refund & Cancellation Policy

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Last updated: 9 October 2026

Project cancellation

A client may request cancellation by email. Because our services involve reserved time and custom digital work, payments covering work already completed, approved milestones, purchased third-party items or non-recoverable costs are not refundable.

Before work begins

If cancellation is requested before project work begins and before any third-party purchase is made, any eligible refund will be reviewed and confirmed in writing after deducting applicable transaction or administrative costs.

After work begins

Once research, design, development or setup has begun, the advance payment is generally non-refundable. If payments exceed the value of work completed and non-recoverable costs, we may refund the eligible balance after review.

Refund timeline

Approved refunds are initiated to the original payment method within 7–10 business days. The bank or payment provider may require additional processing time.

How to request

Email aayushgupta0624@gmail.com with your name, project name, payment date, amount and reason for the request. You may also call +91 72064 85631. We will respond within 3 business days.